The phrase ‘Does that make sense?’ is a frequently used but often ineffective tool in conversations. Communication experts highlight that it can unintentionally put people on the spot or signal insecurity. Instead, they recommend asking more open-ended questions that foster genuine engagement and clearer exchanges.
- ‘Does that make sense?’ can sound condescending or uncertain.
- Open-ended questions invite honest feedback and deeper engagement.
- Rephrasing encourages confidence and clearer communication.
What happened
Communication expert Jefferson Fisher, a Texas trial lawyer and author, has become well-known for sharing practical advice on how to improve everyday conversations. He points out that asking ‘Does that make sense?’ often misses the mark. Listeners may hear it as condescending or interpret it as a sign that the speaker isn’t fully confident in their explanation. Fisher humorously explains that this question can unintentionally imply the listener might not understand or that the speaker is uncertain about their own message.
This insight has resonated widely, encouraging others in communication fields to weigh in. Jeff Callahan, a communication coach, notes that this phrase tends to pressure people to say ‘yes’ even if they are confused. Cassandra LeClair, PhD, a professor of Communication Studies with two decades of experience, agrees and offers preferred alternatives that put the focus back on the speaker’s role to clarify and support understanding. Their combined perspectives reveal a growing consensus on updating how we encourage dialogue.
Why it feels good
Replacing ‘Does that make sense?’ with more open-ended questions invites collaboration and makes conversations feel safer and more respectful. When people are genuinely invited to share their thoughts or ask questions, it shifts the interaction from a test of comprehension to a supportive exchange. This approach reduces anxiety for both speaker and listener by promoting clarity instead of uncertainty.
Experts emphasize that this change boosts confidence on both sides. Speakers appear more assured and willing to explain their points further, while listeners feel valued and understood rather than put on the spot. This dynamic fosters deeper understanding and stronger connections, whether in family discussions, educational settings, or professional environments.
What to enjoy or watch next
Next time you want to check understanding, try swapping ‘Does that make sense?’ with questions like, ‘What questions do you have?’ or ‘What thoughts or observations come up for you?’ These invitations can spark richer dialogue and reveal insights you might otherwise miss. Communication experts recommend exploring more resources on effective questioning and active listening to build these skills.
Following Jefferson Fisher on social media or Jeff Callahan’s communication coaching sessions can provide ongoing tips and relatable examples. Meanwhile, educators and speakers like Cassandra LeClair suggest tailoring your responses to the needs of your audience and embracing curiosity about their perspectives. This refreshed approach to communication offers a simple but powerful way to make everyday conversations more meaningful and inclusive.